The Chinoiserie - City Bag

Order Processing & Delivery Information

We aim to dispatch all orders within 24-48 hours of purchase.

Delivery Options & Timescales

FREE Standard Delivery: Arrives within 3-5 working days.

Delivery Confirmation & Tracking

You will receive an email with your tracking information as soon as your order is dispatched.

A signature is required upon delivery, so please ensure someone is available to sign for the parcel.

Missed a delivery? No problem! If you're not available, Royal Mail will leave a card with instructions for collecting your parcel from the nearest sorting office.

Shipping Guidelines

We carefully package every order to ensure it arrives in pristine condition.

Please double-check your shipping address during checkout; we can only dispatch orders to the address provided at that time.

If you'd like to ship to a different address, update your details before completing your purchase.

For rural or remote areas, please allow additional time for delivery.

Weekend & Bank Holiday Orders

Orders placed after 1:00 pm on Fridays, over the weekend, or on a bank holiday will be processed the next working day.

Tracking Your Order

Stay updated on your delivery's progress! Use the tracking number provided in your email confirmation to monitor your parcel's journey.

If you have questions about delivery times or need further assistance, please reach out to our team at topstufflondon@gmail.com